Installation of all products by through Vantech USA Inc. should only be performed by licensed professionals experienced in the proper operations of the products. It is the responsibility of the installer to determine the suitability of the component for that application. It is both the buyer and installer’s responsibility to know the weight capacity and limitations of the vehicle before installing. Check your local and state law regarding legal height, width, length, and weight restrictions prior to install or purchase.
Warranty
Most Vantech USA, Inc products are warrantied for 5 years against all defects, workmanship, and structural materials, provided that they are installed, assembled, and used in accordance with all manufacturer’s specifications and instructions. Powder coated and anodized items are not warrantied against rust and fading. Products must be registered to qualify for warranty claims. Warranty forms should be mailed to:
Product Warranty
150 New HWY
Amityville, N.Y. 11701
To obtain a copy of the warranty form, send an email to support@vantech.us. Non-registered warranty claims are accepted within 30 days from the purchase date (proof of purchase necessary).
Exceptions:
90-day limited warranty: cross bars, mirrors, kayak carrier, bar guards and gaskets.
2-year limited warranty: ladder stoppers, guides, side support, zinc hardware, ratchet tie down, and hook & loop straps.
Merchandise must be returned in the original box with original packaging or in similar manner to prevent damage.
Contacter : Vantech USA
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